Cancellation Policy At Lift & Revive

Cancellation/Rescheduling: We kindly ask for a minimum of 24 hours’ notice to cancel or reschedule your appointment. This allows us to offer the time slot to another client.

Refunds & Exchanges: Refunds are not offered for cancellations or services rendered. However, we do offer refunds for unopened products (on some specific products) if you have an allergy. Defective products can be exchanged within 7 days for the same product only.

Late Arrival: If you happen to arrive late, we may need to shorten your treatment to ensure we stay on schedule for the next appointments. Regardless of your arrival time, your treatment will still end at the originally planned time.

No Show: For ongoing customers with packages and memberships We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment. Appointments canceled with less notice, or missed entirely, may be subject to a $50 no-show fee.

Health & Safety: For the safety of all clients and staff, individuals under the influence of alcohol, recreational drugs, or medications that cause impairment will not be permitted to receive treatments. Our team reserves the right to deny service if intoxication or impairment is suspected, as this poses a significant health risk. In such cases, the appointment will be treated as a late cancellation, and no refund will be provided. We appreciate your understanding in helping us maintain a safe environment.

Support Animals: At Lift & Revive Aesthetics & Wellness, we welcome customers with a support animal. However, a valid certificate verifying the animal’s status is required.

Children Are Welcome: Children are welcome here, though we kindly ask you to consider the nature of the spa experience to ensure all our guests can enjoy their time with us.

We appreciate your cooperation with our policies. 

By scheduling an appointment, you acknowledge and agree to these terms. If you have any questions, please don’t hesitate to contact us! 

Thank you for choosing Lift & Revive Aesthetics & Wellness!